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SERVICE EXCELLENCE COURSE

Empower service advisors to excel and deliver exceptional customer experiences in just 8 weeks!

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COURSE OVERVIEW

The Service Excellence Course is an 8-week program designed to enhance the skills of new to intermediate service advisors.

 

Progress will be monitored closely in customer service, communication, technical knowledge, and problem solving.

 

Completion of the course will provide advisors with the necessary tools to excel in their roles and provide exceptional customer service.

INVESTMENT

1 Advisor $1497*

2 Advisors $1297 ea*

3+ Advisors $997 ea*

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COURSE OUTCOMES

  • Master service excellence in 8 weeks

  • Increase confidence with objections and complaint handling

  • Clarifying diagnosing issues

  • Handling service booking calls effectively

  • Streamlining the vehicle check in process

  • Creating a positive customer experience

WHAT'S INCLUDED

COURSE CONTENTS

The course covers essential skills in customer service, communication, technical knowledge, and problem-solving to help service advisors thrive. Progress is closely monitored to ensure they gain the tools and confidence needed to provide exceptional service and excel in their roles.

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FAQ's

RISK-FREE GUARANTEE

If your service advisor is no longer with your business at the end of the program, you will receive a course credit for your next enrolment.

REAL STORIES, REAL SUCCESS

ENROL YOUR SERVICE ADVISORS NOW

*Pricing quoted is exclusive of GST, indicative and subject to change.

Save when you enrol 2, 3 or more in the same course.​

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